F.A.Q

It couldn’t be simpler! You enter your car registration number in our quote box and enter a few details. If your car is for us, you can choose from 3 options to receive your guaranteed price valuation.
You can simply upload a few images, choose to do a video call with one of our helpful agents or request a 30-minute call back so we can discuss your car further. There’s no haggling, no pushy sales tactics, and no jargon.

Of course! You just may have not heard of us yet as we’re a relatively new business, however, we’re a sister business of the UK’s leading car supermarket, Big Motoring World.

Using over 30 years’ experience in the automotive business, we’ve developed a seamless way for customers to sell their cars, all of which fill extensive forecourts across the six Big Motoring World locations. If you want extra peace of mind, be sure to check out our Trustpilot reviews.

For a free online valuation, simply enter your reg number on our homepage and fill out the following prompts such as mileage and email address. If your car is for us, you’ll receive a valuation range based on those basic details entered.

However, to receive an accurate and guaranteed valuation, you need to complete one of our three appraisal methods: uploading photos using our valuation tool, booking a video call or speaking directly to one of our agents.

You can do this in three easy ways: either include them in the appraisal form, send them as an email attachment, or WhatsApp them to us. If you need access to the appraisal form, then please call us on 03303 41 09 09.

The guaranteed valuation you receive is valid for seven days. This valuation is based on information provided by yourself, so it is important that this is 100% accurate. If there are aspects that haven’t been disclosed, e.g. physical defects, then we have the ability to lower this offer or reject the vehicle entirely.

The initial car valuation you receive will be subject to physically viewing your vehicle (either by images or video call). Once we’ve seen your vehicle, the quote we give will be guaranteed for 7 days.

You have 7 days to decide whether you’d like to go ahead with our offer.

Once you’ve accepted our offer, we’ll give you a call to arrange when you’d like the car collected. You can also choose to drop-off at one of our dealerships if this is more convenient for you. You’ll then receive instant payment once we take the car away.

We consider a wide range of cars, so to work out if yours is for us, then you can simply get an instant valuation on our website.

Please bear in mind that we do not purchase commercial vehicles such as taxis, vans, trucks, private hire vehicles and pick-ups.

You don’t have to accept our final, guaranteed offer, but bear in mind how quickly we can take your car off your hands – that’s time when you don’t have to worry about making more payments, or it losing any more value.

You will need to give us the date when your car had its last MOT as part of the appraisal. If your MOT runs out in less than 2 months, then we will not be able to purchase your car.
Use our online tool to find out when your MOT is due.

Don’t worry – just send us a letter showing a settlement figure from your finance company and we will take it from there and settle directly for you.

We are based in Gillingham, Kent. We offer a drop off service here, plus we have a national collection service. To find out more, please give us a call on 03303 41 09 09.

Unlike others, we do not charge any admin or collection fees.

We offer immediate payments when you sell your car to us. If you’ve chosen a collection, then you’ll be paid before we take your car away. If you choose to drop your car off, we will pay you there and then.

We’ll pay you via an instant banking app so you’ll receive your funds immediately when you sell your car to us.

We can arrange a collection to suit you, or, depending on your location, we can look drop-off options for you.

On the day of sale, we require the following:
• Your V5 logbook/registration certificate. This needs to be registered in the name of the current keeper.
• Any service history/service books
• Photo ID. E.g., drivers licence, passport.
• A proof of address. E.g., a recent utility bill.
• Car keys (including any spares).

We consider a wide range of cars, so to work out if yours is for us, then you can simply get an instant valuation on our website.

Please bear in mind that we do not purchase commercial vehicles such as taxis, vans, trucks, private hire vehicles and pick-ups.

You will need to give us the date when your car had its last MOT as part of the appraisal. If your MOT runs out in less than 2 months, then we will not be able to purchase your car.
Use our online tool to find out when your MOT is due.

We can purchase SORN cars depending on the location of the collection. We would advise speaking to one of our agents on 03303 41 09 09 to discuss this further.

Depending on the extent of the damage, we can consider purchasing your car. We would require images of your car to complete an appraisal to determine if we can offer to buy your car based on its damage. You can find out more about how we categorise damage here.

No, we do not buy imported cars.